The steps to access home care funding
Understanding home care
What is the Support at Home program?
Formerly known as a 'Home Care Package', the Support at Home program is your personalised home care services plan, funded by the government and tailored to fit your lifestyle and wellness goals.
Your package can blend ongoing supports (Everyday Living, Independence, Clinical Care) with short-term pathways (Assistive Technology & Home Mods, Restorative Care), all coordinated by your Care Partner.
What is home care?
Home care is one of the options for accessing care and support services as your care needs change. Home care services provide tailored support at home with the management of daily tasks to help you live independently in your home for longer.
How do I access a Support at Home program?
Step 1 - Connect and access: Aveo will assign you your own Care Partner who will help you understand all your options, facilitate your connection with My Aged Care, and guide you through your IAT assessment.
Step 2 - Plan your support: Your Aveo Care Partner will help you build a tailored care and support plan from a range of Home Care services.
Step 3 - Manage and evolve: Even after your plan is in place, your Care Partner will do regular check-ins, and listen for changes to your situation to maintain and adapt your plan accordingly.
Home Care fees, simplified
There are two ways you can fund Support at Home services, you can pay for what you need (Fee for service) or you can apply for the government-funded support at home funding. You can also choose fee for service while you wait for government funding.
Government funding
Thinking about the cost of care can be daunting, but the great news is that Government-funded Support at Home funding is designed to provide you with long-term, personalised support without financial barriers.
As an approved Support at Home provider, we can help you access and manage those funds with ease, so you can feel confident that you’re getting the most out of your funding.
Fee for service
If you are waiting for funding approval or need extra support beyond your Support at Home provisions, our fee-for-service option offers a great alternative.
Choose to simply pay for the services you want as you please with our fee-for-service option, without the need for government assessment. Another option to empower you to manage your care.
Types of services on offer*
Whether you need a little support around the house, a companion to support your favourite hobbies, a helping hand to get you feeling your best, or services to keep you active and healthy, Aveo gets you the support you need, when and how you need it.
Ongoing support services
- Clinical care - Healthcare services, including nursing, allied health, nutrition and care management.
- Independence support - Help with personal care, social support, transport and everyday tasks.
- Everyday living - Support for tasks like cleaning, meals and home repairs.
Short-term targeted care
- Assistive technology & home modifications - Tools, equipment and home changes designed to improve safety, comfort and accessibility.
- Restorative care - Therapies and rehabilitation services to regain strength, mobility and independence.
Hear how Aveo’s home care services have supported customers
Care to Talk
From assisted living options to suit different care needs to guidance on Support at Home funding that make life a little easier, we can help you find the right fit.
The next steps for you
*Access to Support at Home funding is subject to availability and eligibility criteria, including a care assessment in accordance with the Aged Care Act 1997 (Cth).