Your choice of 3 contracts

Choose the retirement that’s right for you

At Aveo, we appreciate that everyone has different needs and circumstances. That’s why we’ve tailored our retirement village contracts to ensure you can enjoy the retirement lifestyle that best fits your requirements.

Choose from one of three different retirement village contracts which all enable you to save on costs associated with the exit process, including marketing, renovation and refurbishment costs. Plus, with Aveo’s retirement village contracts, you have certainty about the amount of your exit entitlement and when it will be paid to you.¹

Let us help take the hassle out of finding your home in an Aveo community, so you can focus on making the most of your retirement.

Aveo Essentials

Secure the lifestyle you want right now in an Aveo community with this straight-forward approach to retirement living.

You will receive a 90 day settling-in period and guaranteed payment of your exit entitlement within 6 or 12 months, depending on the location of your Aveo community.²

Aveo Way

Relax with the peace of mind that comes with a six month money back guarantee (also referred to as a settling in period) and guaranteed payment of your exit entitlement within six months.

Aveo Certainty

Enjoy the flexibility to move to a different home in your Aveo Community or a different Aveo Community altogether. This includes moving to a serviced apartment to assist with your continued independence if your circumstances change.³

Relax with the peace of mind that comes with a six month money back guarantee (also referred to as a settling in period) and guaranteed payment of your exit entitlement within six months.

Compare our contracts

	Aveo Essentials	Aveo Way	Aveo Certainty
Living Option	Independent living only	Independent living and serviced apartments	Independent living and serviced apartments
Transfer Benefits	Not applicable	Not applicable	Transfer to a different home in your Aveo community or a home in a different Aveo community (including Serviced Apartments or Freedom Care Communities)³

Moving in

	Aveo Essentials	Aveo Way	Aveo Certainty
Occupancy Payment	Payable on or before the agreed date you will move into your new home.
Other Costs	There may be other costs payable which may include Aveo’s legal costs associated with preparing and signing the retirement village contract, trustee acceptance and administration costs, lease registration and survey costs.
Money Back Guarantee	Within 90 days of moving into your new home	Within 6 months of moving into your new home	Within 6 months of moving into your new home

Living in

	Aveo Essentials	Aveo Way	Aveo Certainty
Service Fees	You will be required to pay a periodic service fee for living in your home within the Aveo community. The service fee payable changes annually following the annual budgeting process which occurs in accordance with the retirement village legislation that applies in the State in which the community is located.
Other Costs	You will be personally responsible for electricity, phone and internet connection and usage charges and personal contents insurance. If you wish to receive care and other personal services, these costs are charged on a fee for service basis.

Leaving

	Aveo Essentials	Aveo Way	Aveo Certainty
Service Fees	You will be required to pay the service fees for your home for a period of time after you leave the Aveo community. This timeframe depends on the retirement village legislation that applies in the State in which your community is located.
Other Costs	You are required to pay Aveo’s legal costs associated with terminating the retirement village contract and paying the exit entitlement, including any lease surrender costs.
Exit Fee (New Homes)	35% of the entry payment over 5 years	25% of the entry payment over 2 years	25% of the entry payment over 2 years
Exit Fee (Established Homes)	35% of the entry payment over 5 years	35% of the entry payment over 3 years	35% of the entry payment over 3 years
Membership Fee	No cost	No cost	$2,000 each year paid on exit
Guaranteed Settlement (maximum repayment timeframe)	6 or 12 months²	6 months	6 months
Sales and Marketing Costs⁴	No cost	No cost	No cost
Refurbishment or Renovation Costs⁵	No cost	No cost	No cost

Important Information (Disclaimers & excluded communities)

The costs described in this table are not exhaustive. Other costs, fees and charges may apply depending on whether certain circumstances do or do not arise. Please refer to the retirement village contract for details of all fees and charges payable.

¹Terms and Conditions apply.

²The Retirement Villages Act in New South Wales and Tasmania requires an operator to pay the exit entitlement within six months of certain events for communities in those States. For communities in other States and Territories, the repayment period is 12 months for the Aveo Essentials contract option.

³All transfers are subject to criteria, eligibility and availability. The full terms and conditions are included in the retirement village contracts, which are available on request.

⁴If a resident appoints an external agent to find a new resident, the resident is responsible for their agent’s commission and costs.

⁵Residents are responsible for the costs of repairing any damage they make to their home in an Aveo community.