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Love it or leave it

6 Month Money Back Guarantee

Choose Aveo with confidence

We’re confident you’ll love life in your new home with Aveo. But if it’s not the right fit? No pressure. Move out within the first 6 months and we’ll refund you in full. All you’ll need to do is pay the service fees for the time you have been living there.

Why Aveo offers this guarantee

Confidence in your experience

With high resident satisfaction and recognition as Customer Service Organisation of the Year, we stand behind the quality of our communities and the services we provide.

Residents come first

We know that downsizing is a significant life decision. This guarantee is our way of offering added reassurance if your circumstances change.

Freedom to change your mind

We want you to feel completely confident in your choice - knowing you have the flexibility to change your mind.

How it works

How it works

  1. Move in under our retirement living contract 

Settle into your new home with the confidence of our money back guarantee 

  1. Experience village life 

Enjoy everything your new home and community has to offer 

  1. Not the right fit for you? Just let us know 

If you decide it's not for you, simply notify us within 6 months of your settlement date

  1. Receive a full refund

Once you move out, we will refund 100% of your ingoing contribution. You'll only need to pay any service fees covering the time you lived in the village.

Find an Aveo village near you

Search our villages to find the perfect community for you

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Hear what residents have to say

“The fact you could move in for six months and you could actually leave without incurring any other costs other than your moving costs, was a big part of my decision.” 

Maggie - Aveo resident

Want to learn more about our costs and contracts?

Click the link below to explore our payment options and guarantees.

Disclaimer

Ts&Cs apply. See Aveo’s disclosure and residence contract for further information about money back guarantee.

Please refer to the contract for the full terms and conditions. The entry payment or purchase price and other fees payable on entry depend on any available contract option you select and will be calculated based on the listed property price (also known as the 'standard ingoing contribution') for a home. If your contract is a Later contract, you will have to pay a departure fee when you leave the village. Availability of payment options will depend on the type of home and the community you choose. The payment options are current as at 15/08/23, but may change without notice - please contact the community sales manager for more information.