Moving, Living
and Leaving

The Service Fee is a regular fee borne fairly by everyone in the Freedom Care Community.

This regular fee funds the operating costs of the community, including rates, insurance, utilities, community management and administration, meal preparation (excluding food costs), cleaning of communal areas of the community, maintenance and grounds care and transport services such as the community bus. Exactly how much this is can depend on which residence or community you choose. Your sales consultant will be able to give you the exact figures.

Just as everyone shares in the Service Fees, so too does everyone share in the many services and amenities it covers:

Meals will be provided (morning and afternoon tea, lunch and dinner). These are charged on a cost recovery basis only.

The moment you arrive you are assigned your very own care manager who will design a care plan based on your assessed personal needs. Your day-to-day home care is delivered by your own home care team who are there for you throughout the day and night.

There are two fee options available:

Freedom Care Program

Communal Care Fund for residents living in a Freedom Care Community. It is a consistent weekly amount, even if your care needs change.

Additional charges required for care related consumables eg. major dressings, mobility aids, continence aids, oxygen concentrators etc.

• Costs are reviewed annually.
• For residents receiving the aged pension, partial deferment of the Freedom Care Program fee is available on application.
• Access to DVA and Community Care packages.
   

User Pays

Fee-for-service, on an individual basis. There is a Weekly Care Access Fee (mandatory and fixed) and there is a Fee for Service based on your assessed care needs (variable cost).

Additional charges required for care related consumables eg. major dressings, mobility aids, continence aids, oxygen concentrators etc.

• Assessments are conducted every three months or more frequently if your needs change.
• You cannot defer any fees or costs.
• Access to DVA and Community Care packages.

From day one at a Freedom Care Communities we wanted to find a way to deliver and maintain a level of lifestyle that exceeded your expectations without exceeding your affordability. As a result we charge an exit fee, commonly known as a Deferred Management Fee (DMF). This fee allows us to operate the community and all its facilities now and in the future. Part of the DMF is profit, however, we also reinvest back into the community to pay for communal facilities and capital improvements. The DMF is calculated over your first two years of living with us and is capped at 35% of your original entry payment (purchase price). The DMF is not paid until you leave your unit or transfer to another Aveo aged care living option.

No sales commission and marketing costs

Unlike traditional real estate agencies, you won’t be charged any sales commission or marketing costs related to the re-sale of your unit (this option is only available if you appoint Aveo Real Estate to sell your unit/apartment).

Guaranteed Sale

Freedom will guarantee the sale of your Freedom home within 6 or 12 months of you leaving (depending on the community you choose), giving you real peace of mind.

No Refurbishment costs 

When the time comes to sell your Freedom home, Freedom Care Communities will take care of and pay for the refurbishment or upgrades required to prepare your property for sale (you are only responsible for any damage you cause to the unit).

No exposure to the real estate market

As you won’t be exposed to the fluctuations in the market, we can tell you and your family exactly what you will receive when your property is sold, offering complete peace of mind.