Home Care Case Manager

Role overview

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

The Opportunity

Aveo Care at Home is an approved provider of Home Care Packages (HCP) to residents throughout our Aveo retirement living communities. Our goal is to deliver tailored support that helps residents remain independent in their own homes for as long as possible. As a Case Manager, you will be responsible for managing a caseload of home care packages, providing support and guidance to access services, and promoting Aveo as a home care provider. You will enjoy working closely with residents to develop personalised plans, coordinate services, and ensure residents receive tailored support to remain in their Aveo home. This is a rewarding opportunity for a Nurse with a background in Home or Community Care and knowledge of Home Care Packages who is looking for a resident-facing role.

This is a permanent full-time Monday-Friday opportunity based at Concierge Balwyn Retirement Living, located in Balwyn. 

What we offer:

• Salary of up to $120K including super, Aveo laptop, phone and all systems training provided
• Paid Parental Leave and Purchased Annual Leave options
• Two (2) additional 'All About Me' leave days per calendar year
• Annual salary reviews and annual bonus incentive scheme 
• Employee Referral Program, discounts to health insurance and partner providers
• Opportunities for further career progression
• Opportunity to take part in Aveo Learning & Development courses to develop your professional skills

You will:

• Meet with prospective Aveo residents and their families to understand and assess their care needs
• Provide tailored information on care services and funding options available
• Establish home care plans, ensuring supports are in place as required and complete regular scheduled visits
• Prepare and maintain records, documents and reports as required 
• Deliver excellent customer service to residents, families, staff, management, visitors and external health professionals
• Liaise effectively with internal teams and external providers who provide care within the community
• Promote Aveo Care at Home by attending community events, assisting with the transfer of home care packages and providing support throughout the My Aged Care journey

What you will bring:

• Current AHPRA Div 1 registration with experience preferably in a Home or Community Care setting
• Demonstrated experience in understanding care plans and clinical assessments
• Solid understanding of My Aged Care and Home Care Packages or similar commonwealth funding package models (e.g CHSP) 
• Excellent communication and technology skills. Experience with Alayacare is a bonus!
• Current CPR Certificate and two (2) COVID Vaccinations (required)

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1300 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next?

Apply now and take the first step in Bringing your Passion to life!  We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.