Insurance Manager

Role overview

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more.
Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

• Undertake market reviews of insurance products and arrangements.
• Review of the appropriateness of insurances and procurement of all levels of insurance products.
• Liaise with appropriate business functions to review and negotiate insurance clauses in various agreements, including goods and service supply agreements, contract works/development agreements, and loan documents.
• Develop and apply insurance procedures, including but not limited to the renewal processes.
• Manage claims and negotiation of insurance claims (in conjunction with the claim management team of the insurance broker).
• Oversee compliance with insurance requirements set by financiers, regulators and internal guidelines.
• Advice on insurance aspects of business acquisitions/divestments and participate in due diligence processes as the insurance expert, as required.
• Assist finance with financial management processes by forecasting insurance costs and claims liability.
• Submit reports and timely updates to senior management on insurance claims and related risk management issues.
• Report on insurance performance and recommend/implement remedial action where required for different business needs.
• Manage the day-to-day broker/ insurer relationships to meet Aveo's insurance service needs with speed, flexibility and expertise.
• Review, recommend to relevant internal stakeholders and implement approved changes as required to meet the requirements of Aveo.

• Min 5 years' experience in a similar position within a corporate or broker
• Demonstrated experience managing insurance solutions, risks and claims
• Demonstrated experience in project management, including claim management system design and implementation an advantage
• Strong understanding of business drivers and the commercial environment
• Demonstrated ability to build relationships with management and present recommendations/influence decision-making
• Experience in the retirement village, healthcare or aged care (Desired)
• Knowledge of risk management and business continuity (Desired)
• Experience with the Microsoft Office Suite in particular well developed MS Office skills in PowerPoint, Excel, Word and Outlook
• Strong attention to detail, coupled with demonstrated problem-solving skills
• Superior negotiation and interpersonal skills and confident in dealing with people at all levels
• Outgoing and confident disposition with the ability to communicate succinctly and articulately
• Ability to work independently but also a strong team player

What we offer

• Flexibility to work from home up to 3 days per week
• 2 additional 'All About Me' leave days per calendar year
• Ability to purchase up to 4 weeks additional annual leave
• Up to 12 weeks paid parental leave
• Opportunities for further career development

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 12,000 residents across 90+ diverse communities nationwide.

We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next

Apply now and take to first step in Bringing your Passion to life!  We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation.
We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.