Administration Assistant

Role overview

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

The Opportunity

Forest Grove Retirement Living, located in Durack, is one of the largest retirement living communities in Queensland, nestled amongst 34 hectares of greenery and home to 700+ residents. As an adaptable and highly organised Administration Assistant, you will be working closely with residents, and various internal and external stakeholders to help ensure the smooth running of the community. You'll provide back-of-house and front-of-house administration support, have a customer-centred approach to your work and ability to connect with the residents. 

This is a permanent full-time position working Monday-Friday 8-4pm.

What we offer

• $29.57/hour + relevant award entitlements including penalty rates, overtime and allowances + superannuation
• Potential to earn up to 12 weeks Parental Leave and purchase additional Annual Leave 
• Employee Referral Program and Employee Assistance Program
• Discounts to Health Insurance and Retail & Leisure partner providers
• Be part of a friendly and supportive team in a wonderful community
• Further career opportunities and development (develop into an Assistant Community Manager and more!)
• Be part of an organisation focused on innovation and support

You will

• Provide general administrative support including phone & email correspondence, filing and interacting with residents.   
• Be a welcoming face for all new residents and be responsible for all resident entry and exit resident duties
• Assist with filling in across all our administration desks including the main reception
• Liaising with internal and external stakeholders such as residents, visitors, contractors and fellow company colleagues. 
• Assisting with events & general activities that occur throughout our busy village
• Complete general ad-hoc duties delegated to you by the Community Manager and provide vital support to them in their absence
• Have a passion for building on resident satisfaction and engage with multiple stakeholders at once

What you will bring

• Experience in a customer-facing Administration or Reception environment (such as Real Estate, Retirement Villages, Medical Centres or similar)
• Intermediate computer skills and adaptability to learn new software programs (essential)
• Demonstrated ability to coordinate work and prioritise work to meet deadlines and commitments
• Strong work ethic that enjoys a fast-paced environment
• Current Police Check certificate (required, but we can complete for you!)
• Two COVID-19 Vaccinations (required)

Who we are

As a leader in retirement living, with 30 years' experience,  Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 80+ diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next?

Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.