Our services

Aged Care Guidance

Aged Care Guidance Service

At Freedom, we appreciate that navigating aged care can be overwhelming, which is why we offer a personalised aged care guidance service to assist you and your loved one.

  • Free unbiased service

  • Over the phone or in person

  • 9am – 5pm Monday to Friday

  • QLD, NSW and VIC

  • Offer advice on all levels of aged care

  • Call us if you are not too sure where to start

  • How the service works

    Our expert team of Aged Care Guidance Advisors offer free over the phone or face-to-face consultations to assist you in finding the right care option for your loved one, from short-term respite care to a comfortable home in the safety and security of a community.

    This service is free, unbiased, tailored specifically for the individual, and will provide important information about access to services, fees and costs, and more.

    We are here to assist you

    We provide guidance and support to help you navigate and understand:

  • myagedcare.gov.au

  • Commonwealth Home Support Program Funding (CHSP)

  • Aged care Assessment Team/Service (ACAT)(ACAS)

  • Home Care Packages

  • Retirement living

  • Respite Care

  • Residential Aged Care