Move the move with certainty and peace of mind
We understand that making the move into a retirement village is a big life decision, and it’s important for all residents and their families and loved ones to have peace of mind that the decision to move is the right one.
Aveo is proud to be a member of the Lifemark Village Scheme, a rigorous and independent accreditation program for retirement living communities governed by Retirement Living Council and BSI Australia.
Providing the highest levels of assurance
The standards of the Lifemark Village Scheme are higher than any previous retirement village accreditation scheme and are also higher than many requirements of the law, so you can be assured that a Lifemark village will provide a quality experience. In order to receive Lifemark certification, retirement village operators are required to meet 26 rigorous standards to ensure residents have a quality village experience:
Are the village’s rules and regulations up to the required standard?
Does the village have a comprehensive policy to deal with disputes and maintenance?
Do residents feel safe and secure within the village?
Are the village’s staff and volunteers meeting resident needs?
Will residents enjoy the village lifestyle and do they have a say in decision making?
Will residents receive the support and information they need from the village?
Lifemark Village Scheme
“Lifemark goes well beyond an operator’s legal obligations. It recognizes that consumers and governments expect human service industries to have high operational standards. Lifemark delivers this – older Australians can trust that a Lifemark Village is well governed, comfortable and safe.” – Mary Wood, Executive Director of the Retirement Living Council.
Look for the Lifemark seal to ensure that the retirement community you are considering is accredited.