New Contracts

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When choice, certainty & care matters

New contracts available in select communities from 1 September 2018.

Deciding to move to a retirement community is an exciting but big decision to make. Questions may arise such as – Is this right for me now? Will it be everything I had hoped? What will the future hold if my care needs change?

Three years ago we led the way with our industry-leading Aveo Way contract. We have continued to listen and you’ve told us you want more choice, more flexibility and more ways to enjoy life now, with the reassurance that quality care and support will be there if you need it in the future.

We now offer the choice of three great contracts, each with its own unique benefits.

There’s nothing more important than certainty

We’ve added the new Aveo Certainty contract. It lets you enjoy the retirement lifestyle you want now, with the flexibility to move between locations and supported living options if your circumstances change.

Flexible choices

Ability to move locations

Changes in care needs

Your choice of 3 contracts

We appreciate that everyone’s different, with different needs and circumstances. That’s why we offer you a choice of 3 contracts. They all let you enjoy the retirement lifestyle you want today. The choice is yours.

Aveo Essentials

A straightforward way to secure the lifestyle you want now.

Aveo Way

Offering greater peace of mind with longer Money Back Guarantee and a shorter Guaranteed Sale.

Aveo Certainty

Take full advantage of all options we can offer you. The flexibility to move locations, or step up to a higher level of care if your circumstances change.4 5 6

Compare our contracts

  Aveo Essentials3 Aveo Way Aveo Certainty
Deferred Management Fee 35% 35% 35%
Deferred Management Fee accrual period 5 years 3 years 3 years
Money Back Guarantee Within 3 months of entry Within 6 months of entry Within 6 months of entry
Guarantee Sale 12 months from departure2 6 months from departure 6 months from departure
Additional Membership Transfer options1 N/A N/A

Transfer to designated Residential Aged Care community4

Transfer to a Freedom Aged Care community unit with no extra DMF5,6

Transfer to any similar unit in Australian portfolio with no extra DMF5,6

Membership costs $0 $0 $2,000 p.a. paid upon exit
Access to Retail Benefits Yes Yes Yes


1 All three contracts include a number of retail and other benefits e.g. no refurbishment or sale costs on exit.

2 The Retirement Villages Act in your State or Territory may also require us to buy back your unit (in some cases in less than 12 months). In NSW, 6 months is the required period for operators to buy back units for all three of these contract types. You should check this before deciding which option is right for you.

3 Available on Independent Living Unit purchases only.

4 Available at Newstead, Durack, Minkara Resort and Mingarra and transfers from The Clayfield to Newstead; Springfield and Robertson Park to Durack; Bayview Gardens and Peninsula Gardens to Minkara Resort. At these locations the net equity in the resident’s product will be treated as the Refundable Accommodation Deposit price. Subject to availability and eligibility for Residential Aged Care.

5 Only available for transfers to a unit/apartment with a list price equal to or less than the list price of the resident’s existing unit/apartment, or the lowest priced available co-located Freedom Aged Care apartment. All transfers are subject to availability and any one resident is limited to a maximum of two transfers. The full terms and conditions are included in the contract documents, which are available on request.

6 The maximum DMF percentage applicable will be 35%.

• All transfers subject to availability and eligibility criteria and any one resident is limited to a maximum of two transfers.

• The full terms and conditions are included in the contract documents, which are available on request.

• We recommend you seek legal and financial advice before entering into any transactions. We also suggest involving your friends and family in your decision.

Be updated when the new contracts arrive at an Aveo community near you

If you have any questions about the new contracts, please call us at 1800 316 940.

From village managers to the CEO, we are committed to getting it right. Take a look at our residents and staff talk about their life at Aveo by clicking on one of the buttons below.

Our Journey

Aveo CEO, Geoff Grady, talks about reinventing retirement

Our People

Village Manager of the Year, Lisa Sim, tells us why it’s more than a job

Our Food

John Casey explains changing perceptions of the dining room experience

Our Communities

Aveo residents discuss fun, friendship and Friday night drinks

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