Congratulations to Kelvin Lloyd, Village Manager at Aveo Veronica Gardens in Northcote, Victoria, who has been recognised by the Retirement Living Council as Regional Village Manager of the Year 2020 for Victoria and Tasmania!
This is an incredible achievement that truly highlights Kelvin's commitment to ensuring residents at Aveo Veronica Gardens are provided with the highest quality living and care standards.
The National Retirement Living Awards 2020 highlight achievements across the retirement sector, including areas such as property design, innovation and high achievement by village operators and staff.
The Regional Village Manager of the Year Awards are based upon the work nominees do within their village, and how they are making a positive contribution to ensure resident happiness, including providing a financially successful environment and going 'above and beyond'.
This is truly reflective of the community at Aveo Veronica Gardens, where more than 4 in 5 residents agree they are satisfied living in the village!
On winning the award, Kelvin stated it highlights the neighbourly, friendly and collaborative atmosphere within the village.
"It affirms that our goal to create a family within our community was a step in the right direction and that our ongoing work will reap far greater rewards.
"We've spent the past two years assessing, improving and initiating ideas based upon culture, values and wellbeing. Not just those of the residents but also the staff who dedicate themselves to ensuring the wellbeing of everyone around them.
"We hope this award will be one of the many great achievements on our road to success and another reason to celebrate, as a team and a community."
This recognition also acknowledges the extremely high level of expertise and professionalism being demonstrated by Kelvin and the wider Aveo staff, who continually strive to ensure resident satisfaction by providing the highest quality living and care standards possible.
Kelvin is now well placed to win National Village Manager of the Year as part of the National Retirement Living Awards, to be announced on 19th November 2020.
Congratulations again Kelvin - we all wish you success in the national awards next month!
Click below to learn more about Aveo Veronica Gardens.