Aveo Care at Home

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Care and support services in the comfort of your home

At Aveo, we have been caring for Australians within our communities for more than 25 years. Over that time, we have come to understand how important it is for people to have choice. The choice of having the personal care that best suits them, the choice of having a helping hand when they need it, and the choice of having services delivered where they want it, when they want it. That’s why we have introduced Aveo Care at Home, a home care business that delivers care to both Aveo residents and non-residents* in the comfort of their own home.

Available now in the Brisbane, Melbourne, Adelaide metro areas and selected Sydney locations.

*Subject to availability of staff and proximity to villages covered by the program

Our capability

As an approved provider of Commonwealth funded Home Care under the Home Care Packages Program, Aveo manages over 450 Home Care packages across our Freedom Home Care Communities, Integrated Communities and Retirement Living Communities. We also deliver home care to veterans on behalf of providers of the Veterans Home Care and DVA Community Nursing Program and on behalf of providers of the Commonwealth Home Support Program.

The benefits of receiving care in an Aveo community

As a new resident, you will be able to access a free health and wellness consultation and healthcare assessment from one of our Health and Wellness Nurses. They will tailor a care plan so residents can make the most of:

  • All the services available within their Aveo community
  • A range of additional Aveo products and services
  • Any government funding residents are entitled to for care and support services
  • The complicated home care application process and access to any care residents are entitled to (click here to access My Aged Care guide)
  • Domestic, social, emotional and personal care support services
  • Access to allied health professionals such as physiotherapists and podiatrists
  • Access to medical equipment and supplies

Why choose Aveo for your Home Care package?

Item Aveo Care at Home Other providers
Administration Fees Low administration fees – flat rate 15%. Administration fees can be as high as 25% with other providers.
Case Management Fees Low case management fees – flat rate 15%. Case management fees can be as high as 30% with other providers.
Daily Care Fees Low daily care fees. The government allows home care providers to ask for clients to make a contribution to their Home Care package, called the ‘daily fee’. Most providers charge the maximum daily fee of around $10 per day.
Travel Fees and Charges Because Care at Home staff are employed in or close to your retirement community home, there is very little travel time, leaving more money for your care and less spent on travel. Most providers of home care cover large catchment areas that require staff to travel significant distances to provide care. This results in charges per kilometre of travel and additional charges for staff time while travelling. This can really eat into the time and money available to provide your care
Case Managers All-inclusive case management by Registered Nurses. All Care at Home Case Managers are qualified nurses experienced in home care. Our case management service includes setting up your package, all nursing assessments required, developing a service plan, arranging and coordinating your services and monitoring services. You will never be charged additional fees for nursing assessments. Not all home care providers use qualified nurses to manage Home Care packages. This means that you may be charged additional fees for assessments.
Nursing and Personal Care Charges Low hourly rates for nursing and personal care. We have a flat-rate 24 hours a day, 7 days a week. We believe you should have access to the care and services when you want them with no penalty for services out of hours. By not charging out-of-hours rates, you are able to get more care from your Home Care package. Most home care providers charge higher hourly rates for nursing and personal care services provided out of hours e.g. weekday evenings, weekends and public holidays. This reduces the amount of care you receive from your package.
Equipment and Medical Supplies No processing fees or mark-up on the cost of medical consumables or equipment purchased through your Home Care package. Arranging medical supplies and equipment is part of our case management fee – you will never be charged more than the actual cost of an item from the supplier. It is common for other home care providers to charge processing fees for ordering equipment and medical supplies.

Register to speak with a Health and Wellness Nurse about switching to Aveo Care at Home 

With recent changes to home care funding you can now choose your home care provider. We’re committed to giving you the best value possible from your Home Care package. So, if you currently have your home care delivered by another provider, we would like the opportunity to see if we can provide you with more care and/or offer a more cost-effective package.

Register now by calling 1300 386 158 or complete the form below:


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Aveo Care at Home service areas:

Available now to residents in the below communities and non-residents* in Brisbane, Melbourne, Adelaide metro areas and selected Sydney locations.

*Subject to availability of staff and proximity to villages covered by the program


    Aveo Albany Creek
    Aveo Amity Gardens
    Aveo Aspley Court
    Aveo Bridgeman Downs
    Aveo Carindale
    Aveo Cleveland
    Aveo Cleveland Gardens
    Aveo The Domain Country Club
    Aveo Durack
    Aveo Lindsay Gardens
    Aveo Manly Gardens
    Aveo Newmarket
    Aveo Newstead
    Aveo Peregian Springs Country Club
    Aveo Robertson Park
    Aveo Robina
    Aveo Southport Gardens
    Aveo Sunnybank Green
    Aveo Taringa
    The Clayfield


    Aveo Bentleigh
    Aveo Botanic Gardens
    Aveo Cherry Tree Grove
    Aveo Domainé
    Aveo Edrington Park
    Aveo Fountain Court
    Aveo Hampton Heath
    Aveo Hunters Green
    Aveo Kingston Green
    Aveo Mingarra
    Aveo Oak Tree Hill
    Aveo Pinetree
    Aveo Roseville
    Aveo Springthorpe
    Aveo Sunbury
    Aveo Veronica Gardens


    Aveo Banora Point
    Aveo Bayview Gardens
    Aveo Minkara Resort
    Aveo Mountain View


    Aveo Ackland Park
    Aveo Carisfield
    Aveo Crestview
    Aveo Fulham
    Aveo Glynde Lodge
    Aveo Gulf Point
    Aveo Kings Park
    Aveo Leabrook Lodge
    Aveo Leisure Court
    Aveo Melrose Park
    Aveo Manor Park
    Aveo The Braes
    Aveo The Haven
    Aveo Riverview
    Aveo Westport

Find an Aveo community near you

Every Aveo community features a range of care and support services, caring staff and a variety of amenities and social activities, so you can find the perfect combination of an independent and well-balanced lifestyle.

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